Patient Engagement Improvement
Case Details
Start Day: 25/07/2024
Clients: Telemedicine Platform Company
Tags: Telemedicine, Digital Health, Patient Engagement, Patient Retention, Virtual Care, Healthcare Analytics, Telehealth Platform, User Satisfaction, Patient Survey, Focus Groups, Healthcare Market Research, User Behavior Insights, Online Healthcare Services, Patient Experience, Healthtech Innovation, Remote Care, Healthcare UX, Digital Patient Journey, Virtual Consultations, Medtech Strategy
Project Duration: 08 Months
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The Story
Improving Patient Engagement for a Telemedicine Platform
Improved patient engagement on the Client’s telemedicine platform by conducting a comprehensive online survey, analyzing usage data for behavior insights, and hosting focus groups to gather qualitative feedback, resulting in increased user satisfaction, enhanced retention rates, and strengthened the Client’s position in the telemedicine industry.
What Did Octavus Do
By implementing the recommendations based on the market research findings, the client experienced increased patient engagement, improved user satisfaction, and enhanced retention rates, further solidifying its position as a leading telemedicine platform in the healthcare industry.
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The Results
Octavus proposed these solutions based on the research conducted for Client.
